Privacy Policy for [[COMPANY_NAME]]
[[COMPANY_NAME]] operates [[COMPANY_WEBSITE_URL]] which provides a range of services including new and used books, local author spotlights, reading events, rare book acquisitions, literary workshops, and a cafe area. This Privacy Policy describes how we collect, use, and share information about you through our online platform.
1. Information We Collect
We collect different types of information to provide and improve our services to you.
1.1 Personal Data You Provide Directly to Us
When you interact with our online platform, you may provide us with personal data. This includes:
- Contact Information: Your name, email address, postal address, and telephone number when you register for an account, subscribe to our newsletter, reserve a book, or register for an event/workshop.
- Payment Information: If you make purchases through our site (e.g., booking a workshop or reserving a rare book), we may collect payment details. Please note that actual payment processing is handled by secure third-party payment processors, and we do not store sensitive credit card information on our servers.
- Event and Workshop Registrations: Details provided when you sign up for reading events, literary workshops, or local author spotlights.
- Communications: Records of your correspondence with us, such as inquiries, feedback, or support requests.
- Preferences: Information about your reading interests, literary preferences, and feedback on our services, which you might share voluntarily.
1.2 Automatically Collected Information
As you navigate through our online platform, we may automatically collect certain information about your device and browsing actions. This may include:
- Usage Data: Information about how you access and use our site, such as pages viewed, time spent on pages, and navigation paths.
- Device Information: Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: Operating our online platform, showcasing book collections, facilitating event registrations, and managing your account.
- To Improve Our Services: Understanding how users interact with our site to enhance user experience, website functionality, and content offerings.
- To Communicate with You: Sending you updates about upcoming events, new book arrivals, workshop details, and responding to your inquiries and feedback.
- For Marketing and Promotions: With your consent, we may send you promotional materials about our books, events, and services that we believe may be of interest to you.
- To Ensure Security: Detecting and preventing fraud, unauthorized access, and other malicious activities.
- For Legal Compliance: Fulfilling our legal obligations and protecting our rights.
3. Legal Basis for Processing Personal Data (GDPR)
For individuals within the European Economic Area (EEA) and other regions with similar data protection laws, we process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
- Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract (e.g., registering for a workshop).
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., improving our services, preventing fraud).
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as website hosting, payment processing, email delivery, and analytics. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information for any other purpose disclosed to you with your consent.
5. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
7. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The Right to Access: To request copies of your personal data.
- The Right to Rectification: To request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: To request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: To request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: To object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
8. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including personal data, to Singapore and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
9. Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
Our services are not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Mail: 23 Depot Road, Singapore, 100108, Singapore